Shipping Policy

This site is an ecommerce platform that ships products to customers across the world.

  • Shipping within Kenya takes 2- 4 working days.
  • Shipping internationally takes 2- 3 weeks.

Please note that during Christmas, New Year’s, Easter and Public Holidays in Kenya, this may take longer.

We make every effort to deliver goods within the estimated times set out on our Site; however, delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales where they did not occur due to our fault or negligence.

Shipments sent to some international countries might be subject to import duties and or taxes imposed by your country. These costs are your expense you will be required to pay them to the courier on delivery

Note: Notwithstanding all precautions, packages and/or their contents sometimes get damaged in transit. If this should happen, please follow the following procedure: breakages should initially be announced and registered with the courier, at once upon receipt of the goods. You should then inform us immediately thereafter.